Privacy Policy

1. Information We Collect

When you use G8 Events, we may collect the following information:

• Account Information: Name, email address, phone number, and profile details when you create an account or sign in.
• Payment Information: Payment details are processed securely by Stripe. We do not store your full credit card number.
• Event & Order Data: Information about events you attend, tickets you purchase, and orders you place.
• Device & Usage Data: Browser type, device information, IP address, and how you interact with our platform.

2. How We Use Your Information

We use the information we collect to:

• Process ticket purchases and deliver tickets to you
• Send order confirmations, event updates, and customer support communications
• Verify your identity at event check-in
• Improve our platform, troubleshoot issues, and analyze usage patterns
• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We may share your information with:

• Event Organizers: Your name, email, and ticket details are shared with event organizers for check-in and communication purposes.
• Payment Processors: Stripe processes payments on our behalf and is subject to their own privacy policy.
• Service Providers: We use third-party services for email delivery, SMS notifications, analytics, and hosting.
• Legal Requirements: We may disclose information when required by law or to protect our rights.

4. Cookies & Analytics

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how our platform is used. You can manage cookie preferences through your browser settings. We may use analytics services to help us improve the platform experience.

5. Data Security

We implement industry-standard security measures to protect your personal information. Payment data is handled by Stripe using PCI-compliant infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may:

• Access, update, or delete your account information at any time
• Request a copy of the personal data we hold about you
• Opt out of marketing communications
• Request deletion of your account by contacting us

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of G8 Events after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at hello@g8events.com.